Privacy Policy

Last updated: July 13, 2026

At Your English Prep, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, take a test, or contact us for support.

Personal Information

  • Name and contact information
  • Email address and phone number
  • Account credentials

Test Data

  • Test responses and answers
  • Performance scores
  • Learning progress

Technical Data

  • Device information
  • Browser type
  • IP address and location

Payment Data

  • Transaction history
  • Payment method details
  • Billing information

How We Use Your Information

  • Provide and improve our services
  • Personalize your learning experience
  • Communicate with you about your account and test results
  • Send promotional emails with IELTS study tips and platform updates (you can unsubscribe anytime via the link in each email)
  • Analyze usage patterns and improve our platform
  • Process payments and prevent fraud
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

256-bit
SSL Encryption
24/7
Monitoring
GDPR
Compliant

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting our support team.

Your Rights

Depending on your location, you have various rights regarding your personal data:

Access

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your data

Portability

Receive your data in a portable format

Restriction

Limit how we process your data

Objection

Object to certain processing activities

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, our team is happy to help.

Get in Touch

We respond within 24 hours on business days.