Terms of Service

Last updated: July 13, 2026

Welcome to Your English Prep. These terms and conditions outline the rules and regulations for the use of Your English Prep's Website and Services. By accessing our platform, you agree to these terms in full.

Disclaimer

In Short

Your English Prep is an independent practice platform and is not affiliated with, endorsed by, or operated by IELTS, IDP, the British Council, or Cambridge Assessment English. All band scores are AI-generated estimates for practice purposes only — they are not official scores.

1. No Official Affiliation

"IELTS" is a registered trademark of the British Council, IDP Education Australia, and Cambridge Assessment English. Your English Prep uses this name solely to describe the exam that our platform helps students prepare for. We are an independent preparation service and have no affiliation with, nor are we endorsed or authorised by, any official IELTS test body.

2. AI Feedback Is an Estimate, Not an Official Score

All band scores you receive on Your English Prep are generated by AI for practice purposes only. They are calibrated to follow the same scoring criteria published by the official test bodies, but they are not official scores and carry no weight with immigration authorities, universities, employers, or any other organisation. Only the British Council and IDP (for IELTS) can issue an official, recognised result. AI feedback can occasionally be inaccurate or inconsistent — always treat it as a study aid, not a guarantee of your real exam outcome.

3. No Guarantee of Exam Results

We do not promise or guarantee any specific band score or improvement from using Your English Prep. Your official exam result depends on many factors outside our control, including the testing body's own examiners and grading process. Practice performance on our platform may differ from your result on the actual exam.

4. Study Materials

Where our practice questions, scoring rubrics, or study guides reference publicly available official materials (such as IELTS.org band descriptors), this is done for study and reference purposes only and does not imply endorsement by those organisations.

Acceptance of Terms

By accessing or using our website and services, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services. These terms apply to all users, including visitors, registered users, and paying customers.

License to Use

Your English Prep grants you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial educational purposes.

You May:

  • Access tests you've purchased
  • View your results and feedback
  • Track your personal progress

You May Not:

  • Copy or redistribute content
  • Share your account access
  • Use for commercial purposes

User Responsibilities

As a user of Your English Prep, you are responsible for:

Maintaining the confidentiality of your account
All activities that occur under your account
Providing accurate and current information
Using the service in compliance with applicable laws

Prohibited Activities

The following activities are strictly prohibited:

Using the service for any illegal purpose
Attempting to gain unauthorized access to the service
Sharing account credentials with others
Using automated tools to access the service
Distributing harmful or malicious content
Reverse engineering or extracting source code
Reproducing or distributing test content
Impersonating another person or entity

Payment & Refunds

All payments are processed securely through our payment partners. Prices are displayed in Bangladeshi Taka (BDT) and are inclusive of applicable taxes.

Refund Policy: We do not offer refunds as a general policy. If you have a special circumstance, please contact us at support@elvian.xyz — we review every case personally and are always open to a conversation.

Limitation of Liability

Your English Prep provides mock tests for practice purposes only. Our scores are AI-generated estimates and should not be considered as official IELTS scores. We shall not be held liable for any consequential, incidental, indirect, or special damages arising from your use of this service. Our total liability shall not exceed the amount paid for the specific service in question.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the service will cease immediately. Unused test credits will be forfeited upon termination for cause.

Email Communications

By creating an account on Your English Prep, you agree that we may send you the following types of emails:

Verification & Transactional Emails

We send account verification codes, password reset links, purchase confirmations, and other service-essential messages. These emails are required for the proper functioning of your account and cannot be unsubscribed from.

Promotional & Marketing Emails

We may also send you updates about new features, special offers, study tips, and IELTS preparation resources. You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by contacting us directly.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. We will notify registered users of significant changes via email. Your continued use of the service after changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, our team is happy to help.

Get in Touch

We respond within 24 hours on business days.